Frequently Asked Questions
Got questions? We’ve got answers!
Here are some of the most commonly asked questions about shopping at Svelteco—covering orders, shipping, returns, and more.
What is Svelteco?
Svelteco is an online store that offers stylish, high-quality T-shirts designed for comfort and self-expression. We’re all about helping you look good and feel confident in what you wear.
How can I place an order?
Simply browse our collection, select your favorite design, choose your size, and click “Add to Cart.” Then proceed to checkout and fill in your shipping and payment details.
What payment methods do you accept?
We accept:
- UPI (PhonePe, Google Pay, Paytm)
- Debit/Credit Cards
- Net Banking
- Razorpay
- Cash on Delivery (COD)*
*Additional COD fees may apply.
How long does delivery take?
Delivery usually takes:
- Metro cities: 2–5 business days
- Other areas: 4–8 business days
You’ll receive a tracking link via email/SMS after dispatch.
Is shipping free?
Yes! Shipping is free on prepaid orders above ₹1599. For smaller or COD orders, minimal shipping charges may apply.
How do I track my order?
Once your order is shipped, we’ll send you a tracking link via email or SMS. You can also log into your account on our website to track your order.
What is your return policy?
We offer a 7-day return or exchange on eligible products. Items must be unused, unwashed, and returned with original tags and packaging. Visit our [Return Policy] page for full details.
Can I exchange my T-shirt for a different size?
Absolutely! If your size doesn’t fit, we’ll offer one free exchange per order (subject to availability). Contact us within 7 days of receiving your order.
Do you offer international shipping?
Not at the moment. We’re currently shipping within India only. But stay tuned—we’re working on expanding soon!
Still have questions?
No worries! Reach out to our support team at:
📧 Email: support@svelteco.com
We’ll respond within 24–48 hours.